About This Policy
Equinox Projects Pty Ltd (“Equinox Projects”, “we”, “our” or “us”) is committed to protecting your privacy and handling personal information responsibly in accordance with the
Australian Privacy Principles
under the
Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you interact with our website, request quotations, engage our services or communicate with our team.
Our Principles
We maintain a practical and transparent approach to privacy and data protection, ensuring personal information is handled securely, fairly and in accordance with applicable Australian privacy laws.
Collection Of Information
We may collect personal information including your name, phone number, email address, business information, project details, site addresses and enquiry information when you:
- Submit a contact or quote request form
- Call or email our office
- Engage our construction or remedial services
- Interact with our website or social media platforms
We may also collect website usage data such as browser type, device information, IP address and analytics information to improve website performance and user experience.
Use Of Information
Personal information collected by Equinox Projects may be used to:
- Respond to enquiries and quotation requests
- Manage construction, fit-out and remedial projects
- Communicate project updates and service information
- Improve website functionality and customer experience
- Meet legal and regulatory obligations
Equinox Projects does not sell or rent personal information to third parties.
Disclosure Of Information
We may disclose information to contractors, consultants, professional advisers, service providers or regulatory authorities where reasonably necessary to provide services or comply with legal obligations.
Data Security
We take reasonable precautions to protect personal information from loss, misuse, unauthorised access, disclosure or modification. While we implement industry-standard security measures, no online transmission or storage system can be guaranteed to be completely secure.
Access & Correction
You may request access to personal information we hold about you and request corrections where necessary. To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites. Equinox Projects is not responsible for the privacy practices, policies or content of third-party websites.
Complaints
If you believe there has been a breach of your privacy rights, please contact us and we will work to resolve your concerns promptly.
You may also contact the
Office of the Australian Information Commissioner (OAIC)
for further information regarding Australian privacy rights and obligations.
Contact Us
Equinox Projects Pty Ltd
12/13 Berry St, Clyde NSW 2142
1800 418 428
matthew@equinoxprojects.com.au
This Privacy Policy is current as of 6 May 2026.